Mike R.


Thanks for all the help getting us back in service yesterday, your timely assistance is greatly appreciated. Awesome customer service, as usual.

Best regards,

Mike Rutan, Fire Chief for Roberts-Warren Fire-Rescue

Sharon K.

 As per directions from Joe Campbell, firefighter, I am to give a great big THANK YOU to Billy Hurt for his service. Joe said "Job well done!"

Sharon L. Knight, Secy Treas, West Central Mo. F.P.D.

MN Pro Team

 Al, Thanks again for your work on this. You are a Lifesaver! We appreciate your time and effort.

Thanks, Joey & MN Pro Team

Jesse H.

Special thanks to your service guy last Friday night. I told him it was ok if he came this week but he said he didn't want a compressor down over the weekend. He finished late Friday night and was very informational.

Jesse Haugh, Fire Chief in Winnebago, MN

Brett G.

Just wanted to thank you guy's, especially Al Ebbinga for superior customer support. Al has gone the extra mile in helping us out, being a former service support specialist I understand how little credit is given to service technicians.

Al is not only good at his job, he also cares about his customers and does anything he can do to help them out. That type of service is rare, and needs to be acknowledged when you come across it. Give him an extra thanks from all of us.

Brett G.

Chisago City Fire

On the night of 9-27-16 Chisago City Fire Dept. was doing an extrication drill. During our drill we had an equipment failure on our Lukas spreader. A hydraulic line had ruptured on the tool and rendered it inoperable. So I texted Mitch at 9:00 PM to let him know, not expecting him to answer that late in evening. He replied back within minutes and said he would be to our station first thing in the morning. Great! That would work and down time would be minimal since this is our only set.

Well as fate would have it, on the morning of 9-28-16, we had a personal injury high speed crash on Hwy. 8 at 9:23 am. My crew rolled in thinking that our tool may be out of service still. Much to their surprise Mitch had repaired our tool and put it back into service, cleaned and stowed properly in its compartment. The engine responded to the call needing to extricate patient, which they did with no delays.

The exceptional service provided by Mitch may have helped save this person’s life. I would like to say thank you from CHISAGO CITY FIRE for taking care of our needs.

Steve Pangburn
1st Asst. Chief of Chisago City Fire